Quote Originally Posted by DaveR View Post
Not a DF Webapp, but an Accounting App I interface to, their support (and forum) are pretty clueless so I'm thinking somebody here might have stumbled over this ....
Just in case anybody (or me) asks the question again...

We did a fresh install of the WebApp, logged in as AD Administrator. It got a new App Pool and its own username, originally just to isolate it and compare against the broken one. All went smoothly and it runs fine. Comparing old vs new there were different permissions on all the queues. The original installer was a tech from the vendor, using Teamviewer and so whatever login was active at the time, maybe a local admin? Anyway it generated a couple of the queues under a roaming profile. He's left the vendor so we can't backtrack.

Moral 1: If it looks wrong it probably is. The vendor dismissed the issue as 'not ours'. Fortunately one of their more technical staff humoured me with the reinstall...

Moral 2: And this probably applies to all of us. Vendors (and developers) should always have firm recommendations for install. ie: We tested it with this... No installed server stays in a default state in an active environment. This was a new Server2019 with latest SQL server and nothing else and it took patches almost continually for weeks between entering service and the vendor install.