To me, Fern was THE face of Dataflex, for years before I met him in person. From our first contacts by correspondence, he felt like a friend, not just someone helping out because it was in the job description. He was even more impressive in person! So positive and upbeat, and so sincere. That smile a mile wide - just emailing him always made me smile as I imagined him on the other end of the 'line'. Very sad to hear this.