Gentlemen
I am a dinosaur from 2.3b (since 1985) and within the last 60 days have
acquired vdf12. I am also in the "one man band"

Of everything that I've read, I must ask:

Where is DataAccess Corp in all of this?

It is a direct benefit to DAC that we all represent DAC in a professional
and successful manner.
It seems to me that having the ability to advertise your software as
"Backed by DAW" would be a big selling point, just like being a "Microsoft
Certified Professional" or "Novell Certified". These companies hand these
out and if one of them screws up, Microsoft and Novell don't get screwed and
sued.

I'm not saying that DAW needs a copy of every code written and sold or even
that they need to represent that THEY will assume the duties if YOU get hit
by the bus, but they could surely create something (even if it's just a
marketing ploy) that we could point our customers to and show a
support/backup/babysitter service if the bus comes.

Jim Rose



"StarZen Technologies" <info@starzen.com> wrote in message
news:C2F8E58C1F7D4A4CB525AC96D503B58E0D1340@bunyip .abacus-labs.com...
> Archie
>
> first and foremost (too late for this client) you need to do everything to
> make yourself look bigger. It is easier than one would think.
>
> Then if that still doesnt help you can do a few things such as offering
> source code escrow as BO mentioned but it is complicated and can get
> expensive as you have to hire a lawyer to do this sort of thing and also
> adds to your operating expenses in time as you have to keep updating this
> also.
>
> You can of course also sell the rights to the source to the company with a
> list of capable developers in case the need arises.
>
> Another option that David mentioned is teaming up with another DataFlex
> developer as a backup plan. That way you can show to the client that there
> is backup available.
>
> Also show them how long you are in business already and possibly show them
> references of larger long term clients.
>
> Last but not least sometimes you may not be able to make someone happy and
> you may loose business because of it. But most times this was probably
> business you wouldnt have been happy with anyway.
>
> --
> Michael Salzlechner
> StarZen Technologies, Inc
> Visual DataFlex Controls, Tools and consulting
> http://www.starzen.com
>