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Thread: Data Access Worldwide Asia Pacific?

  1. #1
    Join Date
    Dec 2013
    Posts
    1

    Default Data Access Worldwide Asia Pacific?

    Hi

    Here in Australia we tried to get technical support from Data Access Worldwide Asia Pacific to no avail, no responses to emails, phone calls, even new product (FlexODBC) purchases aren't served through the website, though we paid. Some phone numbers are simply not woking, on the other no one takes the call. Did they close, and if yes, can we perform our purchases then through any other Regional office?

    Alex

  2. #2
    Join Date
    May 2010
    Location
    NZ
    Posts
    1,660

    Default Re: Data Access Worldwide Asia Pacific?

    You can purchase direct from Miami. This change was made a year or so ago and was publically notified at the time in a newsletter (would have to dig out the email from Chip which says we can buy direct).

    AFAIK AP hasn't closed but there are reasons for not dealing with the office in Auzzie.
    Best Wishes

    Kelly


  3. #3

    Default Re: Data Access Worldwide Asia Pacific?

    Hi Alex,

    I'm not sure what the contact issues are with Data Access Asia Pacific. You (or others in Australia or New Zealand) may contact me directly to place orders or for sales information about Data Access products. As soon as we have an update on the communication issues with DAAP I will post an update.
    Best regards,

    Fern Bazerghi
    Sr. Sales Manager
    Miami, Florida USA

    Phone: 305.238.0012
    fern@dataaccess.com





  4. #4
    Join Date
    May 2010
    Location
    NZ
    Posts
    1,660

    Default Re: Data Access Worldwide Asia Pacific?

    Thanks Fern, You're great to deal with.
    Best Wishes

    Kelly


  5. #5
    Join Date
    Feb 2009
    Posts
    2,013

    Default Re: Data Access Worldwide Asia Pacific?

    +1

  6. #6
    Join Date
    Feb 2009
    Location
    Castlegar, BC Canada
    Posts
    4,121

    Default Re: Data Access Worldwide Asia Pacific?

    "Fern-tabulous"

  7. #7
    Join Date
    Feb 2009
    Location
    Dunedin, New Zealand
    Posts
    505

    Default Re: Data Access Worldwide Asia Pacific?

    Fern - its always been an absolute pleasure.
    Orders and response are excellent even given the time difference.

  8. #8
    Join Date
    May 2010
    Location
    NZ
    Posts
    1,660

    Default Re: Data Access Worldwide Asia Pacific?

    Maybe we should start a thread on each of the main employees doing a praise session on each.

    And it's not OT...
    Best Wishes

    Kelly


  9. #9
    Join Date
    Feb 2009
    Location
    Cayman
    Posts
    3,246

    Default Re: Data Access Worldwide Asia Pacific?

    Fern never sleeps ....
    test? it compiles doesn't it?

  10. #10
    Join Date
    May 2010
    Location
    NZ
    Posts
    1,660

    Default Re: Data Access Worldwide Asia Pacific?

    Well, he's exceeding the expectations then isn't he
    Best Wishes

    Kelly


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