VDF 12.1 Customer migrated from Win 7 Machine to Win 10 and everything is working except the query tool. They are getting a winprint error. I don't have a copy of the exact wording yet but any ideas?
Thanks,
Tremain
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VDF 12.1 Customer migrated from Win 7 Machine to Win 10 and everything is working except the query tool. They are getting a winprint error. I don't have a copy of the exact wording yet but any ideas?
Thanks,
Tremain
Bet it is to do with Sentinel.exe.
Mike
Ok, so know what? Pretend I know nothing about VDF because I only know a little above that
[QUOTE=Mike Peat;350918]Bet it is to do with Sentinel.exe.
Mike[/QUOTE]
I'm running VDFQuery 2.4f and it works find on Windows 10.
It would really help to see the exact error message.
Do they have a default printer for the windows machine. Winprint needs that.
-Sture
winprint 1 has issues with win10. need to change to winprint 2
I don't have the exact error yet. the first is is the app had and error and needed to shut down. it's followed by an exception error with winprint.dll.
[QUOTE=Dennis Piccioni;350926]It would really help to see the exact error message.[/QUOTE]
[ATTACH=CONFIG]13339[/ATTACH][QUOTE=Tremain Fernandes;350934]I don't have the exact error yet. the first is is the app had and error and needed to shut down. it's followed by an exception error with winprint.dll.[/QUOTE]
Won't upgrading to the latest VDFQuery fix that? I think he's running a really old one.
If so, Tremaine - go to [url]ftp://ftp.dataaccess.com/pub/products/vdf/Software/VDFQuery/[/url]
Click on vdfq24f.zip to download it.
Unzip & replace your VDFQuery folder with the one in the zip. You may need to change the SWS file in the VDFQuery folder: Rename VDFQuery190.sws to VDFQuery.sws I believe.