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DavePorter
24-Jan-2006, 03:14 AM
Hi everyone,

I modified a report ( simply a change in a company logo ! (tried bmp
and jpg) ) and now it won't run at all:
"Unable to open database 4405"

Works fine here on my development machine.

The report could not be more straight forward. Two temporary tables are
used. The error happens on two of the clients computers, every time -
accept the error and back to the program!.

Nothing has changed on the two test machines, so it can't be a dll issue.
Both machines were running the previous version fine.

"Verify Database" is happy in Crystal and the table location is correct !

Any thoughts appreciated.

Dave Porter
dj-software

Garret Mott
24-Jan-2006, 07:56 AM
Hi Dave -

Is the image where the production version can find it?

That might be it....

HTH,

Garret Mott

Auto-Mate Software www.automatesoftware.com
Northeast DataFlex Consortium www.nedataflex.com

"Dave Porter" <dave@dj-software.com.au> wrote in message
news:nAkt34LIGHA.1712@dacmail.dataaccess.com...
>
> Hi everyone,
>
> I modified a report ( simply a change in a company logo ! (tried bmp and
> jpg) ) and now it won't run at all:
> "Unable to open database 4405"
>
> Works fine here on my development machine.
>
> The report could not be more straight forward. Two temporary tables are
> used. The error happens on two of the clients computers, every time -
> accept the error and back to the program!.
>
> Nothing has changed on the two test machines, so it can't be a dll issue.
> Both machines were running the previous version fine.
>
> "Verify Database" is happy in Crystal and the table location is correct !
>
> Any thoughts appreciated.
>
> Dave Porter
> dj-software

DavePorter
24-Jan-2006, 09:31 AM
Thanks Garret,

That crossed my mind also, but I did a test on my machine and the
original image does not appear to be needed, so I assume it is embedded
in the .rpt

I'm just dropping the image onto the report, not using an .int file

cheers, Dave


Garret Mott wrote:
> Hi Dave -
>
> Is the image where the production version can find it?
>
> That might be it....
>
> HTH,
>
> Garret Mott
>
> Auto-Mate Software www.automatesoftware.com
> Northeast DataFlex Consortium www.nedataflex.com
>
> "Dave Porter" <dave@dj-software.com.au> wrote in message
> news:nAkt34LIGHA.1712@dacmail.dataaccess.com...
>
>> Hi everyone,
>>
>> I modified a report ( simply a change in a company logo ! (tried bmp and
>> jpg) ) and now it won't run at all:
>> "Unable to open database 4405"
>>
>> Works fine here on my development machine.
>>
>> The report could not be more straight forward. Two temporary tables are
>> used. The error happens on two of the clients computers, every time -
>> accept the error and back to the program!.
>>
>> Nothing has changed on the two test machines, so it can't be a dll issue.
>> Both machines were running the previous version fine.
>>
>> "Verify Database" is happy in Crystal and the table location is correct !
>>
>> Any thoughts appreciated.
>>
>> Dave Porter
>> dj-software
>>
>
>
>

David Martinko
24-Jan-2006, 09:49 AM
I would check the DLL's anyways. Is it possible that a program was recently
installed, and that install overwrote some DLL's with an older copy? Or
maybe an uninstall was done and some files were removed. If other reports
run fine, and it is just this one with an image... then I would suspect this
is NOT the case. But perhaps copy the dll's from another machine to the
broken one and see if that works.

--
David Martinko
Redeemed Software
248-535-7495
RedeemedSoftware(SHIFT+2)Hotmail(PERIOD)com
www.redeemedsoftware.com
www.redeemedhosting.com

"Dave Porter" <dave@dj-software.com.au> wrote in message
news:Z6lZTLPIGHA.728@dacmail.dataaccess.com...

Thanks Garret,

That crossed my mind also, but I did a test on my machine and the
original image does not appear to be needed, so I assume it is embedded
in the .rpt

I'm just dropping the image onto the report, not using an .int file

cheers, Dave


Garret Mott wrote:
> Hi Dave -
>
> Is the image where the production version can find it?
>
> That might be it....
>
> HTH,
>
> Garret Mott
>
> Auto-Mate Software www.automatesoftware.com
> Northeast DataFlex Consortium www.nedataflex.com
>
> "Dave Porter" <dave@dj-software.com.au> wrote in message
> news:nAkt34LIGHA.1712@dacmail.dataaccess.com...
>
>> Hi everyone,
>>
>> I modified a report ( simply a change in a company logo ! (tried bmp and
>> jpg) ) and now it won't run at all:
>> "Unable to open database 4405"
>>
>> Works fine here on my development machine.
>>
>> The report could not be more straight forward. Two temporary tables are
>> used. The error happens on two of the clients computers, every time -
>> accept the error and back to the program!.
>>
>> Nothing has changed on the two test machines, so it can't be a dll issue.
>> Both machines were running the previous version fine.
>>
>> "Verify Database" is happy in Crystal and the table location is correct !
>>
>> Any thoughts appreciated.
>>
>> Dave Porter
>> dj-software
>>
>
>
>

DavePorter
24-Jan-2006, 10:05 AM
Thanks David,

I'll double check that & get back to you...

cheers, Dave


David Martinko wrote:
> I would check the DLL's anyways. Is it possible that a program was recently
> installed, and that install overwrote some DLL's with an older copy? Or
> maybe an uninstall was done and some files were removed. If other reports
> run fine, and it is just this one with an image... then I would suspect this
> is NOT the case. But perhaps copy the dll's from another machine to the
> broken one and see if that works.
>
>