Quote Originally Posted by Vincent Oorsprong View Post
Helen,

Please open a HDE ticket (http://hde.dataaccess.eu) and attach a zip with the user table (user.dat, user.tag). We think something went wrong in the upgrade process. Is it perhaps a large website and could it be that the upgrade process ran into a time-out?

PS: I hope this is not a public accessible web-site as you post your username and password...
Vincent, I haven't got a helpdesk account and am waiting for the HelpDesk to direct me to where I can register.