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Thread: Need help with error

  1. #1
    Join Date
    Feb 2009
    Location
    Australia
    Posts
    1,352

    Default Need help with error

    VDF16 and CrystalXI. Everything working fine for months, then with no changes from us, client gets an Unhandled Program Error - Com Object Method Invocation Error - Unknown Database connector error. (Error 4399)

    Reinstalling Crystal (doing a Repair) did not fix.

    Any clues?

    Regards, Phil

  2. #2
    Join Date
    Feb 2009
    Location
    Hengelo, Netherlands
    Posts
    10,869

    Default Re: Need help with error

    Phil,

    Visual Report Writer?
    Regards,
    Data Access Worldwide
    Vincent Oorsprong

  3. #3
    Join Date
    Feb 2009
    Location
    Somewhere in Vermont, USA - unless I'm not
    Posts
    11,085

    Default Re: Need help with error

    Phil -

    I'd try a full uninstall & reinstall. Something has changed - even if you didn't do it. You might also uninstall & reinstall the CK (if embedded db).
    Garret

    Time for an oldie but goodie:

    "If it ain't broke, you're not trying." - Red Green

  4. #4
    Join Date
    Feb 2009
    Location
    Perth, Western Australia
    Posts
    1,477

    Default Re: Need help with error

    Hi Phil,

    Quote Originally Posted by philby View Post
    VDF16 and CrystalXI. Everything working fine for months, then with no changes from us, client gets an Unhandled Program Error - Com Object Method Invocation Error - Unknown Database connector error. (Error 4399)

    Reinstalling Crystal (doing a Repair) did not fix.
    I'd say from the message it's an issue with the connectivity kit. May be check that driver is located where it should be. I assume you are using the embedded database?
    Kind regards,

    Clive Richmond
    Triumph Business Systems Pty Ltd
    www.triumph.com.au

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